Telemedicine appointment

Get treated from the comfort of home or wherever you are.

Telemedicine Booking

To book a telemedicine visit, please follow these instructions:

  • Call our office (978) 955-9500 to book the telemedicine visit
  • Please make sure you are signed up for our Patient Portal. You must have a personal email address, not a work email address.
  • Once your appointment is scheduled, you will receive an email that look sike this:
appointment

Telemedicine Appointments

There are a several ways to can connect to telemedicine for your visit!

  1. Through the email that you receive (see above)
  2. Through a text message that you receive
  3. Through the Healow App (on your smartphone)
  4. By signing into the Patient Portal

Once you are signed in you will need to:

  1.  Fill out any vitals that you may have
  2.  Accept the consent form

See all images below for a step by step guide

Patient Portal

Telemedicine System Test

Personalized care

We’re committed to offering you and your family the best in telemedicine doctor visits. They are so easy and convenient – you may never view healthcare the same way again. Telemedicine can offer advantages such as allowing you to share information from the comfort of your home environment as well as reducing potential exposure to other people’s germs.

Convenient care

With telemedicine, you don’t have to drive to the doctor’s office, park, walk, or sit in a waiting room when you’re sick. Plus, virtual visits can be easier to fit into your busy schedule. With telemedicine, depending on your schedule, you may not even have to take time off from work or arrange for child care.

Private and secure care

Improved technology has made telemedicine safer and easier, even for those who don’t consider themselves computer savvy. Patients can use telemedicine through the myTuftsMed online platform or mobile app.

Schedule a telemedicine appointment

To make a virtual appointment with your doctor, call our main office number at (978) 955-9500, and one of our friendly staff will help you schedule an appointment.

mytufts-image

Coming soon

You will be able to request a telemedicine appointment directly using the myTuftsMed portal. Your doctor will determine whether you meet the criteria to be seen by telemedicine appointment. Every patient’s health needs are unique, so doctors will determine this on a case-by-case basis. Many patients will qualify for a telehealth appointment, and if that is the case, you will be scheduled, just like being scheduled for an in-person appointment. You will receive a communication by email with instructions for how to join the visit electronically.

Telemedicine system test
To make a virtual appointment with your doctor

Frequently asked questions

Does my insurance cover telemedicine visits?

Most insurance companies and state regulations have expanded the use of telemedicine video and audio visits due to the current national health situation. Reach out to your insurance provider for specifics about your plan.

Any tips to make my telemedicine appointment go smoothly?

Please make sure you are in a quiet, private place with access to a good internet connection. It is also helpful to have good lighting so that your provider can clearly see you.