COVID-19 General Information

Mill City Medical continues to make the health and safety of our patients and staff our top priority:

  • Our office undergoes professional cleaning services on a daily basis.  Additionally, each exam room is thoroughly cleaned between every patient.

  • Prior to an appointment, every patient will receive an email with all of the details for that visit as well as links to complete paperwork before coming into the office.  We ask that patients:

1) confirm your appointment via our automated Appointment Reminder System (either by phone or email),

2) complete all paperwork and

3) submit your copay online prior to leaving home.

  • Within a few days of your visit, if you have experienced fever, chills, sore throat, cough, shortness of breath, new or odd rashes - we ask that you please call the office immediately so that we can schedule a telehealth visit. 

  • We ask that you arrive no more than 5 minutes before your scheduled appointment.

  • Upon entering our office, every person will be greeted by our concierge in our new “No Wait” Waiting Room.  You will be provided hand sanitizer and your temperature will be taken with a No-Touch thermometer before immediately being escorted into an exam room.  If you do not have a mask, you will be provided one to be worn for the duration of your visit.

  • During the visit, our staff will observe governmental PPE guidelines.

  • At the conclusion of your visit, all testing and required follow ups will be coordinated by our staff and communicated to patients at a later time to avoid all waiting at check-out.


Lastly, for the safety of our staff and other patients, we are asking that all patients come alone to their visits.  However, if this is not possible, you can arrive with one other person to accompany you on your visit.  They, likewise, will need to be masked, have remained illness free for a few days prior to the visit, and will need to either remain outside the office or in the exam room with you for the entire duration of your visit.  No one will be allowed to enter, leave or remain in a waiting area inside the office.

Vaccine, Make, Save Lives